How we collect, use, and protect your information.

GoEmpros Marketing (“GoEmpros,” “we,” “us,” or “our”) is a marketing services company organized in the State of Wyoming, United States, operating https://goempros.com (the “Site”). We provide patient acquisition systems, paid advertising management, CRM setup, automated follow-up, and related services to dental clinics (the “Services”).

This Privacy Policy explains what personal information we collect through the Site and during the course of providing Services, how we use and share it, and the choices and rights available to you. By using the Site or contacting us, you acknowledge that you have read and understood this Policy.

This Policy applies to information collected through the Site and through our direct interactions with prospects and clients (including strategy calls, email, SMS, and onboarding). It does not apply to patient data that our clients (dental clinics) collect or process inside their own systems. When we process data on behalf of a client, we do so as a service provider or processor under the client’s own privacy policies and applicable healthcare regulations.

Information you provide. When you book a strategy call, complete a form, contact us, or become a client, you may submit information such as your name, email address, phone number, clinic name, role, location, website, current marketing activity, treatment focus, and any other information you choose to share.

Information collected automatically. When you visit the Site, we and our service providers may collect technical information including IP address, device and browser type, operating system, referring URL, pages viewed, links clicked, approximate location derived from IP, and timestamps. We use cookies, pixels, and similar technologies (including from Google and Meta) to operate the Site, measure performance, and support advertising and retargeting.

Information from third parties. We may receive information from scheduling tools (such as Calendly), email and SMS platforms, CRM and analytics providers, and advertising platforms regarding interactions you have with our campaigns or booking flows.

We do not knowingly collect personal information from children under 13, and the Site is not directed to children.

We use personal information to: (a) schedule and conduct strategy calls and respond to inquiries; (b) provide, administer, and improve the Services; (c) send transactional communications, proposals, invoices, and onboarding materials; (d) operate, secure, and analyze the Site; (e) market our Services to prospects and existing clients, including via email, SMS, and targeted advertising; (f) comply with legal obligations, enforce our agreements, and protect our rights; and (g) carry out any other purpose disclosed at the time of collection.

We may also create aggregated or de-identified information that cannot reasonably be used to identify you, and use it for any lawful purpose.

Where the EU/UK General Data Protection Regulation (“GDPR”) applies, we process personal information on the following legal bases: (i) performance of a contract with you or steps taken at your request prior to entering a contract; (ii) our legitimate interests in operating, securing, and growing our business, provided those interests are not overridden by your rights; (iii) your consent, where required (for example, for non-essential cookies or marketing SMS); and (iv) compliance with legal obligations.

We do not sell personal information for monetary consideration. We share information in the following circumstances:

• Service providers. With vendors that perform services for us, including hosting, analytics, scheduling (Calendly), CRM, email and SMS delivery, payment processing, and advertising platforms (including Google and Meta), under appropriate confidentiality and data protection terms.
• Clients. If you submit information through a campaign or funnel operated on behalf of one of our clients, your information is shared with that client so they can respond to your inquiry.
• Legal and safety. When we believe disclosure is necessary to comply with law, legal process, or enforceable governmental requests; to enforce our agreements; or to protect the rights, property, or safety of GoEmpros Marketing, our clients, or others.
• Business transfers. In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, in which case information may be transferred to the successor entity.
• With your direction. With third parties when you direct or consent to the sharing.

Certain sharing of information for cross-context behavioral advertising may be considered a “sale” or “sharing” of personal information under California law. See the “Your privacy rights” section below for your choices.

We use cookies, pixels, SDKs, and similar technologies for essential Site functionality, performance measurement, and advertising. This may include the Meta pixel, Google Analytics, Google Ads conversion tracking, and similar tools. You can control cookies through your browser settings, opt out of Google Analytics via the Google Analytics opt-out, and limit interest-based advertising via the Digital Advertising Alliance or your device’s advertising settings. Disabling cookies may impact Site functionality.

If you submit your phone number through the Site, through a Calendly booking, or through a campaign we operate, you consent to receive transactional and follow-up communications by SMS, MMS, phone, and email from GoEmpros Marketing or, where applicable, from the client whose campaign you engaged with. Message frequency varies. Message and data rates may apply. You may opt out of marketing SMS at any time by replying STOP, and may opt out of marketing email by using the unsubscribe link. Transactional messages (such as appointment confirmations) may continue as needed to complete a requested service.

Consent to receive marketing messages is not a condition of purchase. We do not share mobile opt-in or consent information with third parties for their own marketing.

We retain personal information for as long as needed to fulfill the purposes described in this Policy, to comply with legal, tax, accounting, or reporting obligations, to resolve disputes, and to enforce our agreements. We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you reside, you may have rights to: access the personal information we hold about you; correct inaccurate information; request deletion; object to or restrict certain processing; withdraw consent where processing is based on consent; receive a portable copy of certain information; and, for California residents, opt out of the “sale” or “sharing” of personal information and limit the use of sensitive personal information. We do not discriminate against you for exercising these rights.

To exercise any of these rights, email info@goempros.com. We may need to verify your identity before responding. You may use an authorized agent to submit a request, subject to verification.

GoEmpros Marketing is based in the United States. If you access the Site or use the Services from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States and other countries where we or our service providers operate, which may have data protection laws that differ from those in your country. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) for international transfers.

The Site may link to or embed content from third-party platforms, including Calendly, Google, and Meta. Those platforms operate under their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you use.

We may update this Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be communicated by reasonable means. Your continued use of the Site after an update constitutes acceptance of the revised Policy.

Questions, requests, or complaints about this Policy or our privacy practices can be sent to info@goempros.com.